Skip to content

Buying vouchers from the portal

What is it?

Buying vouchers from the portal lets a logged-in customer purchase vouchers for themselves, up front, straight from the customer portal — without waiting for you or a reseller to hand them a code. The customer opens a catalogue of the plans you allow, picks how many of each they want, pays online through one of your payment gateways, and receives a queue of vouchers that activate one after another automatically.

It is ideal for customers who want to stock up — for example buying ten day passes at once and using them over the following weeks. You stay in full control of what can be sold: only the plans and payment gateways you enable ever appear.

INFO

Portal purchases are sold at your normal retail price (unlike the Reseller Portal, where resellers buy at a wholesale discount).

Enabling portal voucher purchase

Everything an admin needs is on one screen: Config → Portal → Voucher purchase. Choose the plans and payment gateways to offer, then click Save.

The Voucher purchase configuration tab

Plans available for purchase

Pick the plans a customer may buy as vouchers from the portal. Only active, voucher-capable plans appear in the list. Nothing is selected by default, so portal purchase stays switched off until you explicitly enable at least one plan.

TIP

The catalogue always reflects your live plans. If you disable or remove a plan elsewhere, it disappears from the portal catalogue immediately — you don't have to come back and un-tick it here.

Available payment gateways

Choose which of your already-connected payment gateways customers can pay with at checkout. If any plan you offer is paid (price above 0), you must enable at least one gateway — otherwise saving is blocked. If every plan you offer is free, no gateway is needed.

What your customers see

The whole buying flow lives in the customer portal (the logged-in end-user area), not the admin panel.

1. Start a purchase

On My vouchers, above their current vouchers, the customer taps + Purchase new voucher.

The "Purchase new voucher" button on the My vouchers page

2. Choose plans and quantities

The catalogue shows every plan you enabled. Each card shows the plan's traffic limit, online-time limit, validity and price, with a −/quantity/+ stepper. Different plans can be mixed in one order (for example 2× Daily Pass + 1× Weekly Pass). A sticky cart bar at the bottom keeps a running count and total, recalculated after every change. The customer continues once at least one voucher is selected.

The plan catalogue with quantity steppers and the running total

3. Review and pay

On the review step the customer picks a payment method from the gateways you enabled, checks the per-plan subtotals and the grand Total, and confirms with the Pay button (labelled with the order total). They are then taken to the gateway's secure payment page.

The review step with payment-method selection and order summary

TIP

All prices — in the catalogue, the cart, and on the Pay button — are calculated on the server. The customer's device never adds up the money, so a stale or tampered cart can't change what they are charged.

4. Payment successful

After a successful payment the customer lands on a Payment successful screen listing the vouchers they just bought, all in New status with the first one marked Next. From here they return to My vouchers, where the new vouchers appear as a queue.

WARNING

Vouchers are created only after the payment succeeds. If the customer cancels or the payment fails, no vouchers are generated and nothing is charged.

How the voucher queue works

When a customer buys several vouchers they form a queue on their account, and Powerlynx activates them one at a time:

  • The customer has one active voucher at a time; the rest wait in the queue.
  • On the next connection, the oldest waiting voucher (first bought, first used) activates automatically — the customer never types a code.
  • When the active voucher ends — because it expires, or runs out of data or time — the next voucher in the queue takes over the next time the customer connects.
  • Time-based vouchers don't count down while they wait. A voucher's clock only starts when it actually activates, so a customer never loses queued time while offline.
  • The queue is tied to the customer's account (matched by phone number), so it survives disconnecting and reconnecting.

On My vouchers, waiting vouchers appear in a dedicated Queued vouchers section: the next one to activate is badged Next, and the rest are badged Queued.

The My vouchers page with the queued vouchers below the Purchase button

INFO

Vouchers bought from the portal can be used at any of your hotspots. The voucher's location is set automatically from the first hotspot the customer connects through, and it stays usable across locations afterwards.

  • Vouchers — how vouchers and series work in Powerlynx.
  • Data plans — the plans customers buy from the portal.
  • Reseller Portal — selling vouchers through resellers at a wholesale price instead.